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CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call
724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com
• E-mail: [email protected]
JANUARY 2007
SW551A
SW552A
Secure Site Manager 8
Secure Site Manager 16
Users Guide
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1 2 3 4 5 6 ... 117 118

Resumo do Conteúdo

Página 1

CUSTOMERSUPPORTINFORMATIONOrder toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)FREE technical support 24 hours a day, 7 da

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SECURE SITE MANAGERS 89. The Syslog Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 9.1. Co

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SECURE SITE MANAGERS 9810.3. How and When SNMP Traps are Sent:1. When the buffer port reaches the trigger level, SNMP Traps are immediately sent to

Página 4 - INSTRUCCIONES DE SEGURIDAD

CHAPTER 11: Saving and Restoring Configuration Parameters 9911. Saving and Restoring Configuration ParametersOnce the Secure Site Manager is proper

Página 5 - NOM STATEMENT

SECURE SITE MANAGERS 1004. The Secure Site Manager will send a series of ASCII command lines which specify currently selected parameters. The last l

Página 6

CHAPTER 12: Upgrading Firmware 10112. Upgrading FirmwareWhen new, improved versions of the Secure Site Manager firmware become available, the “Upgrad

Página 7 - WARNINGS AND CAUTIONS

SECURE SITE MANAGERS 1024. To proceed with the upgrade, select either option 1 or option 2. The Secure Site Manager will display a message that indi

Página 8 - Contents

CHAPTER 13: Command Reference Guide 10313. Command Reference Guide13.1. Command ConventionsMost commands described in this section conform to the f

Página 9 - CONTENTS

SECURE SITE MANAGERS 10413.2. Command Summary Function Command SyntaxCommand AvailabilitySupervisor Non-Super.Resident Disconnect^XX XDisplay Audit

Página 10 - SECURE SITE MANAGERS

CHAPTER 13: Command Reference Guide 10513.3. Command SetThis Section provides information on all Text Interface commands, sorted alphabetically by c

Página 11 - 1. Specifications

SECURE SITE MANAGERS 106/C ConnectEstablishes a bidirectional connection between two ports. For more information, see Section 7.1. There are two ty

Página 12 - 2. Quick Start Guide

CHAPTER 13: Command Reference Guide 107/D Third Party DisconnectInvoke the /D command at your resident port to disconnect two other ports. Note tha

Página 13 - CHAPTER 2: Quick Start Guide

CHAPTER 1: Specifications 91. SpecificationsNetwork Interface: 10/100Base-T Ethernet, RJ45, multi-session Telnet.RS232 Port Interface: Connectors:

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SECURE SITE MANAGERS 108/F Set System ParametersDisplays a menu which is used to define the Site ID message, create user accounts, set the system cloc

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CHAPTER 13: Command Reference Guide 109/J Display Site IDDisplays the Site I.D. message.Availability: Supervisor / Non-SupervisorFormat: /J [Ente

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SECURE SITE MANAGERS 110/P Set RS232 Port ParametersDisplays a series of menus used to select options and parameters for the RS232 ports. Note that

Página 17 - 3. Overview

CHAPTER 13: Command Reference Guide 111/S Display Port StatusDisplays the Port Status Screen (Figure 6.1), which summarizes conditions and parameter

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SECURE SITE MANAGERS 112/U Save ParametersSends Secure Site Manager configuration parameters to an ASCII text file as described in Section 11.Availabil

Página 19 - 3.1. Front Panel Components

CHAPTER 13: Command Reference Guide 113/W Display Port Parameters (Who)Displays configuration information for an individual port, but does not allow

Página 20 - 3.2. Back Panel Components

SECURE SITE MANAGERS 114Appendix A: TroubleshootingA.1. Calling Black BoxIf you determine that your Secure Site Manager is malfunctioning, do not at

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© Copyright 2006. Black Box Corporation. All rights reserved.1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 7

Página 23 - 5. Configuration

SECURE SITE MANAGERS 102. Quick Start GuideThis section describes a simplified installation procedure for the Secure Site Managers, which will allow y

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CHAPTER 2: Quick Start Guide 112.2. Communicating with the Secure Site ManagerWhen properly installed and configured, the Secure Site Manager will al

Página 25 - CHAPTER 5: Configuration

SECURE SITE MANAGERS 12Figure 2-2: The Home Screen - Web InterfacePORT STATUS:Site ID: (undefined) 11/20/2006 23:18:34 GMT (GMT+0

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CHAPTER 2: Quick Start Guide 13d) Via Telnet: Make certain that Telnet access is enabled as described in Section 5.7.3. Start your Telnet client,

Página 27 - 5.3. Configuration Menus

SECURE SITE MANAGERS 14iii. Issue a Third Party Disconnect command to disconnect Ports 2 and 3; type /D 2 [Enter]. The unit will display the “Are yo

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CHAPTER 3: Overview 153. OverviewThe Secure Site Managers provide in-band and out-of-band access to RS-232 console ports and maintenance ports on UN

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SECURE SITE MANAGERS 16Configuration BackupOnce you have configured the Secure Site Manager to fit your application, parameters and options can be saved

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CHAPTER 3: Overview 173.1. Front Panel Components CLEAR: Restarts the Secure Site Manager without changing user-selected parameter settings.Note:

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SECURE SITE MANAGERS 18OIPHONELINE10/100BaseTLINKACTIVITY SYSTEM SETUP PORTS(DTE)1 2 3 4 5 6 7 812345Figure 3-2: Back Panel Components - SW

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CHAPTER 4: Installation 194. Hardware Installation4.1. Connecting Power to the Secure Site Manager UnitThe Secure Site Manager is available in both

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SECURE SITE MANAGERS 204.3. Connecting Devices to the Secure Site Manager1. Determine which Secure Site Manager port will be used for connection to

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CHAPTER 5: Configuration 215. Configuration5.1. Communicating with the Secure Site ManagerIn order to configure the Secure Site Manager, you must fir

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SECURE SITE MANAGERS 22To access command mode via the Text Interface, proceed as follows:Note:Command mode cannot be accessed via a Buffer Mode Port,

Página 37 - 5.5. User Accounts

CHAPTER 5: Configuration 233. If a valid username and password are entered, the Secure Site Manager will display the Port Status Screen, shown in Fi

Página 38 - 5.6. Managing User Accounts

SECURE SITE MANAGERS 245.1.2. The Web Browser InterfaceThe Web Browser Interface consists of a series of web forms, which can be used to select config

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CHAPTER 5: Configuration 252. Username / Password Prompt: A message box will prompt you to enter your username and password. The default username

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SECURE SITE MANAGERS 26SYSTEM PARAMETERS: 1. User Directory 2. Site-ID: 3. Real Time Clock: 11/21/2006 20:15:40 4. Invalid Access Lockout:

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CHAPTER 5: Configuration 275.4. Defining System ParametersThe System Parameters menus are used to define the Site ID Message, set the system clock an

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FCC AND IC RFI STATEMENTS/CE NOTICE 1FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTSThis equipment gener

Página 43 - 5.7. Port Configuration

SECURE SITE MANAGERS 28• Real Time Clock: This prompt provides access to the Real Time Clock menu, which is used to set the clock and calendar, and

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CHAPTER 5: Configuration 29• Time Zone: Sets the time zone, relative to Greenwich Mean Time. Note that the Time Zone setting will function differe

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SECURE SITE MANAGERS 305.4.2. The Invalid Access Lockout FeatureWhen properly configured and enabled, the Invalid Access Lockout feature will watch al

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CHAPTER 5: Configuration 31Notes:• Invalid Access Lockout parameters, defined via the System Parameters menu, will apply to all Secure Site Manager

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SECURE SITE MANAGERS 325.4.3. The Audit LogThis feature allows you to create a record of command activity at all Secure Site Manager ports. Audit Lo

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CHAPTER 5: Configuration 335.4.4. Callback SecurityThe Callback function provides an additional layer of security when callers attempt to access com

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SECURE SITE MANAGERS 34 On - Callback ONLY (Without Password Prompt): Callbacks will be performed for user accounts that include a Callback Number,

Página 50 - Notes:

CHAPTER 5: Configuration 355.5. User AccountsPrior to accessing command mode or establishing a Telnet Direct Connection, you will be prompted to ent

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SECURE SITE MANAGERS 36In most cases, a password with Supervisor Access can be entered at any port, allowing the user to invoke Supervisor level comma

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CHAPTER 5: Configuration 375.6.1. Viewing User AccountsThe “View User Directory” option allows you to view details about each account, including the

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SECURE SITE MANAGERS 2NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas las instrucciones de seguridad y

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SECURE SITE MANAGERS 38ADD USERNAME TO DIRECTORY:1. Username:2. Password: (undefined)3. Supervisor Access: Off4. Port Access: PORT# P

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CHAPTER 5: Configuration 39The Add Username Menu can be used to define the following parameters for each new account:• Username: Up to sixteen chara

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SECURE SITE MANAGERS 405.6.3. Modifying User AccountsThe “Edit User Directory” function allows you to edit existing user accounts in order to modify

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CHAPTER 5: Configuration 415.7. Port ConfigurationWhen responding to prompts, invoking commands, and selecting items from port configuration menus, n

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SECURE SITE MANAGERS 42PORT PARAMETERS #03:COMMUNICATION SETTING PORT MODE PARAMETERS 1. Baud Rate: 9600 21. Port Na

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CHAPTER 5: Configuration 435.7.2. RS232 Port Configuration MenusThe Port Configuration Menus are used to select communications parameters and enable/d

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SECURE SITE MANAGERS 44General Parameters:• Supervisor Mode: Permits/denies port access to supervisor commands. When enabled (Permit), the port wil

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CHAPTER 5: Configuration 45• Inactivity Timeout: Enables and selects the Timeout Period for this port. If enabled, the port will disconnect when n

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SECURE SITE MANAGERS 46Depending on the Port Mode selected, the Secure Site Manager will also display the additional prompts listed in this section.

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CHAPTER 5: Configuration 47Network Services:• Direct Connect: Direct Connect allows users to access the Secure Site Manager and automatically creat

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NOM STATEMENT 312. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.13. Los cables de la f

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SECURE SITE MANAGERS 48• Syslog: The Syslog feature is used to create records of each buffer event. As event records are created, they are sent to

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CHAPTER 5: Configuration 495.7.2.1. Configuring the Internal ModemThe Secure Site Manager’s internal modem can be configured via the Text Interface or

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SECURE SITE MANAGERS 505.7.3. Network Port Configuration MenusThe Network Parameters Menus are used to select parameters and options for the Network P

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CHAPTER 5: Configuration 51NETWORK PARAMETERS:COMMUNICATION SETTING SERVERS AND CLIENTS1. IP Address: 207.212.30.80 21.

Página 69 - (Text Interface Only)

SECURE SITE MANAGERS 52Network ParametersIn the Text Interface, these parameters are accessed via the Network Configuration menu (Figure 5-9.) In the

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CHAPTER 5: Configuration 53• DHCP: Enables/Disables Dynamic Host Configuration Protocol. When this option is “On”, the Secure Site Manager will pe

Página 71 - 6. The Status Screens

SECURE SITE MANAGERS 54Network Port ParametersIn the Text Interface, these parameters are found in the Network Configuration menu (Figure 5-9.) In the

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CHAPTER 5: Configuration 55• Sequence Disconnect: Enables/Disables and configures the Resident Disconnect command. Offers the option to either disa

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SECURE SITE MANAGERS 56IP SecurityAs described in Section 5.7.4, the IP Security function allows you to restrict command mode access based on the user

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CHAPTER 5: Configuration 57SNMP ParametersIn the Text Interface, SNMP parameters are found in the Network Configuration menu (Figure 5-9.) In the Web

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SECURE SITE MANAGERS 4TRADEMARKS USED IN THIS MANUALBLACK BOX and the Double Diamond logo are registered trademarks of BB Technologies, Inc.ProComm is

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SECURE SITE MANAGERS 58TACACS ParametersTo access the TACACS Configuration Menus, proceed as follows:• Text Interface: Type /N and press [Enter] to a

Página 77 - 7. Operation

CHAPTER 5: Configuration 59• Secret Word: Defines the shared TACACS Secret Word for both TACACS servers. (Default = undefined.)• Fallback Local: D

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SECURE SITE MANAGERS 60RADIUS ParametersTo access the RADIUS Configuration Menus, proceed as follows:• Text Interface: Type /N and press [Enter] to a

Página 79 - CHAPTER 7: Operation

CHAPTER 5: Configuration 61• Primary Secret Word: Defines the RADIUS Secret Word for the primary RADIUS server. (Default = undefined.)• Secondary I

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SECURE SITE MANAGERS 625.7.4. Implementing IP SecurityThe Secure Site Manager can restrict unauthorized IP addresses from establishing an inbound Tel

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CHAPTER 5: Configuration 63IP SECURITY:CLIENT LIST FOR “hosts.allow” FILE:1.2.3.4.5.6.7.8.CLIENT LIST FOR “hosts.deny” FILE:9.10.11.12.13.14.15.16.En

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SECURE SITE MANAGERS 645.7.4.1. Adding IP Addresses to the Allow and Deny ListsTo add an IP Address to the Allow or Deny list, and begin configuring t

Página 83 - 7.2. Passive Mode

CHAPTER 5: Configuration 655.7.4.2. Linux Operators and Wild CardsIn addition to merely entering a specific IP address or partial IP address in the A

Página 84 - 7.3. Buffer Mode

SECURE SITE MANAGERS 665.7.4.3. IP Security Examples1. Mostly Closed: Access is denied by default and the only clients allowed, are those explicitl

Página 85

CHAPTER 5: Configuration 675.8. Copying Parameters to Several RS-232 Ports (Text Interface Only)When the /CP command (Copy Port Parameters) is in

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WARNINGS AND CAUTIONS 5WARNINGS AND CAUTIONSSecure RackingIf secure racked units are installed in a closed or multi-unit rack assembly, they may requi

Página 87 - 7.4. Modem Mode

SECURE SITE MANAGERS 682. Invoke the /CP command at the command prompt; the menu shown in Figure 5-18 will be displayed. The following options are a

Página 88 - 8.2. SSH Encryption

CHAPTER 6: The Status Screens 696. The Status ScreensThe Status Screens display connection status and communication parameters for the RS232 ports a

Página 89

SECURE SITE MANAGERS 70The Port Status Screen lists the following items:• Port: The Port Number.• Name: The user-defined name for each port.• User

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CHAPTER 6: The Status Screens 71• Status: The connect status for each port. When the port is connected, this column will list the number of the o

Página 91

SECURE SITE MANAGERS 726.3. The Network Status Screen (/SN)This screen lists current conditions for the Network Port. To display the Network Status

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CHAPTER 6: The Status Screens 73• Status: The status for each TCP port. If the Status Column reads “Active,” this indicates the port has accessed

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SECURE SITE MANAGERS 74The /W command uses the following format:/W xx [Enter]Where xx is the desired port number. If the /W command is invoked at a s

Página 94 - 9. The Syslog Feature

CHAPTER 7: Operation 757. OperationThis section discusses the procedures for connecting and disconnecting ports, and describes the various port mode

Página 95

SECURE SITE MANAGERS 76To Connect ports, proceed as follows:1. Access command mode via the Text Interface.2. Invoke the /C command to connect the de

Página 96

CHAPTER 7: Operation 777.1.1.2. Disconnecting PortsThere are three different methods for disconnecting ports, the Resident Disconnect, the Third Par

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SECURE SITE MANAGERS 6Contents1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 98 - 10. SNMP Traps

SECURE SITE MANAGERS 782. Third Party Disconnect: (Supervisors Only) The /D command is issued from your resident port to disconnect two other ports.

Página 99 - 10.2. SNMP Trap Message

CHAPTER 7: Operation 793. No Activity Timeout: Providing the Timeout feature is enabled at either connected port, the No Activity Timeout can disco

Página 100

SECURE SITE MANAGERS 807.1.2. Defining Hunt GroupsA Hunt Group creates a situation where the Secure Site Manager will scan a group of similarly named

Página 101 - Configuration Parameters

CHAPTER 7: Operation 81Hunt Group Example 1:1. Ports 1 and 2 are Modem Mode ports, and modems are installed at both ports. Port 1 is named “MODEM1”

Página 102

SECURE SITE MANAGERS 827.3. Buffer ModeThe Buffer Mode allows collection of data from various devices without the requirement that all devices use th

Página 103 - 12. Upgrading Firmware

CHAPTER 7: Operation 83If the buffer contains data, the Secure Site Manager will display a prompt that offers the following options:• Display One Sc

Página 104

SECURE SITE MANAGERS 847.3.2. Port BuffersThe Status Screen lists the amount of Buffer Memory currently used by each port. The Secure Site Manager us

Página 105 - 13. Command Reference Guide

CHAPTER 7: Operation 857.4. Modem ModeThe Modem Mode provides features specifically related to modem communication. A Modem Mode Port can perform al

Página 106 - 13.2. Command Summary

SECURE SITE MANAGERS 868. Telnet & SSH Functions8.1. Network Port NumbersWhenever an inbound Telnet or SSH session connects to one of the Secure

Página 107 - 13.3. Command Set

CHAPTER 8: Telnet & SSH Functions 878.3. The Direct Connect FeatureThe Direct Connect feature allows you to initiate a Telnet, SSH or Raw Socket

Página 108 - /C Connect

CONTENTS 7 5.7. Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 5.7.1. Port Modes . .

Página 109 - /D Third Party Disconnect

SECURE SITE MANAGERS 888.3.2. ConfigurationThe Direct Connect Function is configured on a per port basis using the Port Configuration Menus (/P nn), ite

Página 110 - /I Reboot System (Default)

CHAPTER 8: Telnet & SSH Functions 89Notes:• If you intend to use SSH to establish direct connections to the Secure Site Manager, the “Direct Con

Página 111 - /K Send SSH Key

SECURE SITE MANAGERS 903. SSH Direct Connection (with Password):a) 8-Port Units:• Serial Ports: TCP port numbers 2201 through 2208.• Internal Mod

Página 112 - /R Read Buffer

CHAPTER 8: Telnet & SSH Functions 91Connection Example:1. Assume that Port 8 is configured as described in Section 8.3.2. If the Secure Site Man

Página 113 - /SN Display Network Status

SECURE SITE MANAGERS 929. The Syslog FeatureThe Syslog feature can create time-stamped log records of each buffer event. As these event records are

Página 114 - /UF Upgrade Firmware

CHAPTER 9: The Syslog Feature 933. Port Parameters Menu: Access the Port Parameters Menu for the desired port as described in Section 5.7.2, and th

Página 115 - /X Exit Command Mode

SECURE SITE MANAGERS 949.2. Criteria for Generating a Syslog MessageOnce the Secure Site Manager is properly configured, Syslog messages will be gener

Página 116 - Appendix A: Troubleshooting

CHAPTER 9: The Syslog Feature 959.3. Testing Syslog ConfigurationAfter you have configured the Secure Site Manager as described in Section 9.1, the /T

Página 117

SECURE SITE MANAGERS 9610. SNMP TrapsSNMP is an acronym for “Simple Network Management Protocol”. The SNMP Trap function allows Buffer Mode Ports to

Página 118

CHAPTER 10: SNMP Traps 973. Network Parameters Menu: Access the Network Parameters Menu as described in Section 5.7.3. Set the following:a) Enable

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