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Modem 3600 Service - 1
Service and Support
Introduction
U.S.A. customers who have questions about products or services should refer to
the following sections. Non-U.S.A. customers should contact their local
distributor.
Questions About Product Shipment or Technical Assistance
Please call Black Box at 724-746-5500.
To Access the Black Box Internet Web Pages
Additional company and product information can be found on our Internet Web
site: http://www.blackbox.com/
Sales-Related Issues
Call Black Box at 724-746-5500.
Questions About Billing
Call Black Box at 724-746-5500.
- Modem User’s Guide 1
- Trademarks 2
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- &DXWLRQ 4
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- [ 0RGHP 10
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- &RQWHQWV 11
- Chapter 1 23
- Introduction 23
- Features 24
- Software 25
- Description 26
- Modem 3600 1-5 27
- Modem 3600 Card 28
- Chapter 2 29
- Installation 29
- Electrical Installation 30
- DTE Connection 30
- Installation 31
- Modem 3600 2-3 31
- Telephone Line Connection 34
- LEASED LINE 35
- Modem 3600 2-9 37
- Chapter 3 39
- Getting Started 39
- Placing a Call 40
- Answering a Call 41
- Ending a Call 41
- Reasons for Call Termination 42
- Condition 43
- Chapter 4 45
- Front Panel Operation 45
- LCD Menus 46
- LCD Menu Operation 46
- Modem 3600 4-3 47
- 4-4 Modem 3600 48
- Modem 3600 4-5 49
- 4-6 Modem 3600 50
- Modem 3600 4-7 51
- 4-8 Modem 3600 52
- Modem 3600 4-9 53
- 4-10 Modem 3600 54
- Front Panel Security 55
- Chapter 5 57
- AT Commands 57
- Sending Commands to the Modem 58
- Autobaud 59
- Monitor Display 60
- Command Statement Buffer 60
- Backspace Key 60
- Repeating a Command A/ 60
- Response Commands 61
- Digit / Word Selection V 62
- Response Displays Q 62
- Negotiation Displays W 62
- Protocol Result Codes \V 62
- Number Code Application *RC 64
- Code Message Meaning 65
- Dial Commands 69
- Tone Dialing T 70
- Pulse Dialing P 70
- Insert Long Pause 70
- Hook Flash ! 71
- Remaining in Command Mode ; 71
- Answering A Call 72
- Manual Answer 73
- AT Command Answer A 73
- Caller ID *ID 73
- Distinctive Ring *DR 74
- Terminal Interface Commands 75
- Data Set Ready &S 76
- Data Terminal Ready &D 76
- General Commands 78
- Online Character Echo F 79
- Hanging Up H, H1 79
- Fast Disconnect H2, H3 79
- EPROM Check I 80
- Speaker Volume L 80
- Speaker Control M 80
- Return Online O 81
- Long Space Disconnect Y 81
- V.22 bis Guard Tones &G 81
- Modulation *MM 83
- Maximum DCE Speed %B 84
- Minimum DCE Speed %L 85
- Auto Retrain %E 86
- Automatic Rate Adaption %R 86
- Manual Rate Adaption *RR 87
- Product Revision Level %V 87
- Private Line Operation 89
- 2-Wire Operation 90
- Dial Backup 91
- Configuration Commands 93
- Configuration Profiles 93
- Powerup Option Set &Y 94
- Remote Configuration 97
- Remote Configuration Security 98
- Remote Security Code %P= 98
- Command Operation 100
- Chapter 6 103
- Protocols 103
- Normal Mode 104
- Auto-Reliable Mode 104
- Constant Speed Interface 104
- Data Compression 104
- Direct Mode 105
- Flow Control 105
- Protocol Commands 105
- Disconnect Buffer Delay %D 106
- Operating Mode \N 108
- Serial Port Flow Control \Q 109
- XON/XOFF Pass Through \X 110
- Data Link Flow Control \G 110
- Break Control \Kn 111
- Inactivity Timer \T 112
- Set Auto-Reliable Buffer \C 113
- V.42bis Data Compression %C 114
- Chapter 7 115
- Test Mode Operation 115
- Table 7-2. Test Commands 116
- Testing the Local Modem 117
- Testing the Remote Modem 119
- Test Pattern %T 121
- Command Operation 122
- Chapter 8 123
- Security 123
- Low Security Operation 124
- Low Security Commands 125
- High Security 126
- Security Levels 127
- Superuser 128
- High Security Commands 129
- Setting Passwords $Pn=pw$pw 130
- Set Security Levels $Ln=m 130
- Extended Features $W 131
- $Mn, $M* 131
- Factory Reset $F=pw$pw 132
- Removing a User $Rn 132
- Security Status $E? 132
- Display User Status $S? 132
- Local Logon Command $n=pw 133
- Local Logoff Command $$ 133
- Chapter 9 135
- Fax Operation 135
- Modem Initialization 136
- Fax Defaults 136
- Fax Associated Options 137
- Class 1 Details 137
- Class 1 Commands 138
- Answer Command A 139
- On Hook H 139
- Receive Silence +FRS=(Time) 141
- Value Modulation Speed 142
- HDLC Transmit +FTH=(Mod) 143
- HDLC Receive +FRH=(Mod) 143
- Binary File Transfer 144
- Chapter 10 145
- Status Registers 145
- Autoanswer S0 148
- Ring Count S1 148
- Pause Interval for Comma S8 150
- Carrier Detect Time S9 150
- DTMF Tone Duration S11 150
- Escape Sequence Pause S12 150
- Bit Mapped S14 151
- System Tests S16 152
- Test Timeout S18 152
- Bit Mapped S21 153
- Bit Mapped S22 154
- Bit Mapped S23 154
- DTR State Recognition S25 155
- RTS/CTS Delay S26 155
- Bit Mapped S27 155
- Lookback Timer S28 155
- Bit Mapped S29 156
- Bit Mapped S30 156
- Bit Value Command Description 157
- Flow Control S54 160
- Bit Mapped S57 161
- Inactivity Timer S58 161
- Break Control S59 162
- Bit Mapped S60 163
- DTE Options S61 163
- Link Speed Status S67 165
- DCE Independent Speed S69 166
- Operating Mode S70 167
- Operating Mode Status S71 167
- Bit Mapped S72 168
- Password Timeout S73 168
- Callback Delay S74 168
- Callback Retry S75 168
- Autocallback Timer S78 169
- Break Length S79 169
- Callback Retry Delay S76 169
- Lockout Threshold S77 169
- Minimum DCE Speed S81 171
- Negotiation Status S82 171
- Bit Mapped S84 172
- Modulation Type S88 172
- Current Modulation S91 173
- S92 - S94 173
- V.34 Settings S95 174
- Bit Mapped S97 174
- S98- S100 174
- Chapter 11 175
- V.25 bis Autodialer 175
- Software Guidelines 176
- Invalid Responses 177
- Dial Parameters 178
- Dial Command CRN nn...n 179
- Dial Stored Number CRS a 180
- Disregard Incoming Call DIC 181
- Connect Incoming Call CIC 182
- Redial Last Number CRR n 182
- Request List of Version RLV 184
- Save Current Settings PRK 186
- Chapter 12 193
- Maintenance 193
- Calling Technical Support 194
- Appendix A 195
- Specifications 195
- Appendix B 199
- Phone Jack Descriptions 199
- Appendix C 201
- Hardware Options 201
- Figure C-1. Cover Removal 202
- Modem 3600 C-3 203
- Replacing the Cover 204
- Appendix D 205
- Fault Isolation Procedure 205
- Appendix E 209
- Command Index and Defaults 209
- Caller ID Commands 223
- Distinctive Ring Commands 223
- Fax Commands 223
- Security Commands 225
- V.25 bis Dialer Commands 232
- V.25 Response Messages 234
- Factory Option Sets 236
- Factory Option Set # 2 237
- Factory Option Set #3 238
- Factory Option Set # 4 239
- Factory Option Set #5 240
- Factory Option Set # 6 241
- Factory Option Set # 7 242
- Factory Option Set # 8 243
- Factory Option Set #9 244
- Appendix F 245
- ASCII and EBCDIC Characters 245
- Symbol 246
- Decimal Hex EBCDIC 248
- Appendix G 255
- Abbreviations and Acronyms 255
- G-2 Modem 3600 256
- Modem 3600 G-3 257
- G-4 Modem 3600 258
- Appendix H 259
- Flash Upgrade 259
- Troubleshooting 260
- Service and Support 261
- V.3600 Index-1 263
- Index-2 V.3600 264
- V.3600 Index-3 265
- Index-4 V.3600 266
- V.3600 Index-5 267
- Index-6 V.3600 268
- V.3600 Index-7 269
- Index-8 V.3600 270
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